1. Privacy Policy & Personal Data Use
Algarve Self Store a subsidiary of New Concept International LDA, respects your right to privacy and does not collect any personal data without your consent. Any personal information you provide us with will be treated with the security and confidentiality required by Data Protection Legislation, as defined in the GDPR (General Data Protection Regulation).
2. Collection and use of personal data
Algarve Self Store does not collect your information on this website unless it is voluntarily provided by you (for example when you use our online form to send us an enquiry or complaint).
Algarve Self Store only collects information from customers that is necessary to fulfil legal and contractual obligations. Any information you provide us with will only be used by Algarve Self Store for the purposes listed.
Data controller
Algarve Self Store is responsible for processing your personal data, whether automated or not, from collection, organisation and maintenance to deletion.
Algarve Self Store is aware of, and complies with, the rules established for the processing of personal data that are currently provided for in Regulation (EU) No 679/2016 of the European Parliament and of the Council of 27 April 2016.
Data retention period
Your data will be kept for a period of two years (for enquiries, contacts, etc) or for a period of five years (if you have a contract with us), counted from the moment you give us your consent; or for a longer period if required by law.
Right to complain
If you consider that your data is not being processed in accordance with the applicable legislation, namely the European and national laws, we would like to remind you that you have every right to lodge a complaint with the supervisory authority CNPD (National Data Protection Commission) or directly with us by e-mail to info@algarveselfstore.com.
4. Cookie Policy
General
Our website, www.algarveselfstore.com uses cookies in order to function properly. A cookie is a small text file that is stored in your browser and allows our system to remember your device when you visit our website again. No personal information is stored as a cookie, only an anonymous identification number. Cookies are used by us to keep statistics on visits to our website, and to improve your user experience. If you do not accept the use of cookies, you can configure your browser not to accept them. You will find all the information on how to do this directly in your browser’s settings and options. If you choose to set your browser not to accept cookies, unfortunately we cannot guarantee that our website will work properly.
We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period of time or until you delete them) for different purposes as described below.
Types of cookies
Purpose:
- These cookies are necessary for us to provide you our service. These cookies allow us to recognise you as a user and subsequently send you the correct information.Performance and analysis:
We use these cookies to analyse how the website has been accessed, used or how it works. We use this information to maintain, operate and improve it.Functionality:
- These cookies allow us to manage certain functions on the website according to your settings and choices. This means that when you return to the website, we can, for example, have your name as a user memorised and remember how you personalised the settings.
Marketing and advertising:
- We use these cookies to provide you with ads, promotions and offers for our services, as well as to measure the spread of the various offers available.
Third party cookies:
- We allow our partners to use cookies on or off the website as set out above. We may also allow service providers to use cookies on our behalf and as set out above.When you visit our website on your device, we need to store and retrieve some necessary technical information from your device so that we can provide and update the service.By visiting our website, you agree that we store and retrieve some necessary technical information from your device. If you do not agree and do not want us to store and retrieve this information, you will need to uninstall our application. Please note that your account will not be closed or deactivated if you just uninstall our app from your device.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Algarve Self Store permits residents of the European Union to use its Service. Therefore, it is the intent of Algarve Self Store to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. THIRD PARTY WEBSITES
Algarve Self Store may post links to third party websites on this website. These third party websites are not necessarily screened for privacy or security compliance by Algarve Self Store , and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Algarve Self Store bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to Algarve Self Store , for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
12. AMENDMENTS
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.